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Ryse
Ryse

The Platform

Everything you need to sell and manage gifting at scale

73+ features across storefront, vouchers, integrations, marketing, analytics, payments, and support, built specifically for hospitality.

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thegrandhotel.com/gifts

The Grand Hotel

Gift Store

Spa Retreat

Spa Retreat

From $180

Fine Dining

Fine Dining

From $120

Gift Card

Gift Card

Any value

Add to basket

Platform & Storefront

Your complete branded storefront, built to sell gifting at scale without touching a line of code.

Multi-shopfront management

Manage every property's gift store from a single login. No account switching, no duplicated effort.

Group-level aggregation page

One landing page surfaces all properties in your portfolio. Gifters buying across multiple venues find everything in one place.

Fully branded private-label storefront

Your hotel's name, logo, and colours throughout. Guests experience a seamless extension of your property. Ryse is invisible.

Custom domain

Your gift store lives on your own domain. No third-party URLs, no brand dilution at the point of purchase.

Mobile-optimised design

Built mobile-first. Fast, clean, and conversion-tuned on every screen size, with no extra configuration required.

Multi-language support

Reach international gifters in their own language without any development work on your side.

Multi-currency support

Accept purchases from buyers in any currency. No lost sales at the final checkout step.

Checkout add-ons and upsells

Prompt buyers to add a personalised message, gift wrapping, or an upgrade before they pay. Zero extra clicks for you.

Post-booking upsell widget

After purchase, surface relevant extras. One more touch to grow the average order value automatically.

Guest checkout

No account creation required. Fewer drop-offs, more completed purchases, especially from first-time gifters.

Customer accounts

Returning buyers see their history and saved preferences. Builds loyalty without any extra effort from your team.

Drag-and-drop page builder

Your team updates the storefront on the fly. No developer, no ticket, no delay. Seasonal changes take minutes.

Product search with autocomplete

Customers find what they want in seconds. Fewer dead ends, higher conversion on every visit.

Customer reviews and ratings

Social proof from real guests, displayed on your product pages where it drives purchase decisions.

Voucher & Product Types

Every gift format your guests want, from spa treatments and dining to open-value cards and corporate bulk orders.

The Grand Hotel

Spa Retreat Experience

Full-day access for two guests. Includes treatments, pool, and lunch.

Value

$360

Valid until

31 Dec 2025

Voucher code

RYSE-8K4X-2M9P

Instant emailScheduled deliveryPrint at homeApple Wallet

Experience vouchers

Sell specific spa treatments, dining experiences, and room packages as prepaid gifts. A real product, not just a code.

Open-value gift cards

Gifters choose their own amount. Perfect for occasions where the buyer isn't sure what the recipient will want.

Partial redemption / decreasing-balance cards

Cards reduce in value with each use. Guests return again and again until the balance is spent. More visits, more spend.

Bundled experience packages

Combine spa plus dinner, or a stay plus breakfast, into a single premium gift. Higher value, higher margin per transaction.

Seasonal and limited-edition vouchers

Launch Valentine's Day, Mother's Day, and festive products with a deadline that drives genuine purchase urgency.

Corporate and bulk B2B vouchers

Sell in volume to companies buying staff rewards or client gifts, with custom pricing and proper invoicing.

Complimentary / service recovery vouchers

Issue a comp digitally in seconds. No paper, no manual admin, full audit trail for your records.

Reloadable top-up gift cards

Guests reload their balance and keep coming back. A built-in repeat-visit mechanic that works without any campaign.

Retail gift products

Add branded products (hampers, toiletries, retail goods) to any experience gift for a premium, physical element.

Guest amenity add-ons

Attach room touches (flowers, champagne, late checkout) to any voucher purchase at the point of checkout.

Instant personalised email delivery

The gift lands in the recipient's inbox within seconds, personalised with a message from the buyer.

Scheduled future delivery

Buyers set a delivery date (morning of a birthday, Christmas Day) without you lifting a finger.

Print-at-home PDF vouchers

Beautifully designed PDFs guests can print and present. Works for any buyer who prefers something physical in hand.

BOPIS: buy online, pick up in store

Buyers purchase online and collect a physical voucher at your property. Bridges the digital and in-person experience.

Integrations

Connects to the tools your property already runs on: analytics, social commerce, and a full REST API.

REST API and third-party integrations

A full API means Ryse fits into your existing tech stack without custom development or IT project work on your side.

Roadmap

Facebook Shop integration

Sell gift vouchers directly from your Facebook page. Capture buyers where they're already browsing and planning.

Google Analytics integration

Track every purchase, drop-off, and revenue event in GA. Full visibility on what's converting and what isn't.

Facebook Pixel integration

Retarget website visitors and past buyers with paid campaigns. Closes the loop on your social ad spend.

Pricing, Promotions & Marketing

Tools to drive demand, run campaigns, and reach buyers at exactly the right moment, without a dedicated marketing team.

Active Campaign

Live

Mother's Day Sale

20% off all spa experiences · Ends 12 May

Voucher cap

284 / 330 sold

Promo code

MOTHERSDAY20

Uses

146

Campaign revenue

$18,420

↑ 42% vs last year

Avg. order value

$296

↑ 18% vs last year

Scheduled next

Father's Day · 15 Jun

Scheduled

Scheduled promotions

Set a sale to go live at midnight and expire on Sunday. No manual intervention required during the campaign.

Discount and promo code support

Run exclusive codes for email lists, corporate accounts, or loyalty members, with full tracking on each code.

BOGO vouchers

Buy-one-get-one promotions that shift volume without permanently discounting your rack rate.

Flexible multi-price vouchers

Offer the same experience at different price tiers (standard, premium, exclusive) on a single product page.

Volume-capped promotions

Set a hard limit on how many discounted vouchers sell. Protect your margin while still running a compelling campaign.

Featured vouchers

Curate what buyers see first. Push your highest-margin products to the top of the storefront with one click.

Social media sharing tools

Every product page includes native share buttons. Let buyers do your social marketing for you.

SEO-friendly storefront

Your gift store is indexed by Google. Buyers searching 'hotel spa gift voucher' can find you organically, without paid spend.

Product upsell and cross-sell recommendations

Algorithmically surface related products to buyers mid-browse. More adds to cart, higher average order value.

Tier and group pricing

Different prices for different buyer types: corporate rates, loyalty members, wholesale partners. All in one system.

Revenue

$84,230

↑ 34%

Vouchers sold

284

↑ 18%

Avg. value

$296

↑ 12%

JFMAMJJASOND

Redeemed

156

Pending

128

Reporting, Analytics & Operations

The numbers you need to manage gifting as a proper revenue stream, from daily sales to multi-property group views.

At-a-glance sales dashboard

Open your laptop and know immediately how gifting is performing. Revenue, units, trends, all on one screen.

Real-time voucher status tracking

See every voucher (sold, redeemed, partially used, expired) updated live. No chasing spreadsheets.

Year-on-year sales comparison

Compare this Mother's Day to last year's. Know if you're ahead or behind before the campaign ends.

Unredeemed voucher liability reporting

Know your breakage exposure at any point. Finance teams can account for it; operations teams can act on it.

Traffic and device analytics

Delivered via Google Analytics. See where your buyers come from and what device they're on. Informs where to put your marketing budget.

Revenue-stream reporting

Break down gifting revenue by product, outlet, and campaign. Separate signal from noise in your P&L.

Multi-property and group-level analytics

Aggregate across your whole portfolio or drill into a single property. Both views available instantly.

Instant report generation

Export what finance or operations needs in one click. No waiting for a report to run, no IT request required.

Configurable staff roles and permissions

Give each team member exactly the access they need. Front desk redeems; management reports. No overlap.

Payments, Redemption & Security

Secure, fast payment processing and a redemption flow that actually works at the front desk under pressure.

Redemption Terminal

Voucher code

RYSE-8K4X-2M9P

Validated

Spa Retreat Experience

$360.00 remaining · Expires 31 Dec 2025

Amount to redeem

$360.00

Two-tap redemption · Full audit trail recorded

Secure, cost-effective payment processing

Competitive processing rates with bank-grade security. No hidden fees, no surprises at month end.

Automated digital redemption

Voucher codes are validated and marked redeemed automatically. No manual look-ups, no spreadsheets, no errors.

QR code redemption

Guests scan at the point of service. Works on any device your team already carries, with no new hardware required.

Two-click redemption processing

The fastest redemption flow in hospitality. Two taps and the transaction is done. No queue, no confusion.

Unique randomised voucher codes

Every code is cryptographically unique. Eliminates guessing, sharing, and the duplication issues that plague simple systems.

Secure closed-loop gift cards

Cards can only be redeemed at your property. No risk of misuse outside your venues or across third-party channels.

Real-time fraud detection

Suspicious transaction patterns are flagged automatically before a payout is made, protecting your revenue.

Custom expiry date configuration

Set expiry windows that match your business model: 6 months, 12 months, or rolling from purchase date.

Voucher expiry extension

Extend a guest's voucher in seconds when they ask. Builds goodwill and keeps the revenue inside your property.

Usage restrictions

Limit a voucher to specific outlets, days of the week, or party sizes. Precise control over every product you sell.

Breakage revenue capture

Expired vouchers generate recognised revenue on your books. Ryse automates the accounting treatment.

Roadmap

Digital wallet delivery: Apple Wallet and Google Pay

Vouchers live in the guest's phone wallet alongside their boarding passes. Never lost, never forgotten, always accessible.

Support, Training & Onboarding

Real humans, real support. From initial setup through to your busiest trading period and beyond.

World-class support

Fast, human help from a team that knows your property and the platform. Not a support queue.

Customer success training

We train your team to actually use the platform. Not just hand over a manual and disappear after go-live.

Self-serve onboarding portal

Step-by-step setup guides for every configuration. Work at your own pace, skip what you already know.

Hands-on onboarding and setup

We do the heavy lifting on your initial setup: storefront configured, payments connected, and your team trained and ready. Switching from another provider? We migrate your products, orders, and history across for you.

Role-specific training webinars

Separate sessions for GMs, front desk, and marketing teams. Everyone gets training relevant to their role.

Instant chat support

Answers in minutes, not days. Live chat available during your peak trading hours when you need it most.

Free platform upgrades

Every new feature ships to you automatically. No upgrade fees, no version lock, no renegotiation required.

Services

Optional managed services, available at an additional fee. For properties that want Ryse to handle the operational heavy-lifting from day one.

White-glove guest concierge

A Ryse-staffed concierge handles voucher queries from recipients on your behalf. Zero extra front desk load.

Physical printed vouchers with fulfilment

We print, pack, and post physical vouchers for buyers who want something tangible to give as a gift.

Voucher design service

Our design team creates bespoke voucher artwork matched to your brand guidelines. No internal resource required.

Ready to see it in action?

15 minutes. We'll walk through the platform and show you exactly what it looks like for your property.

Book a Demo

No commitment. No credit card. Just clarity.